Network Statement points of contact

We publish useful points of contact for certain topics annually in the Network Statement.

Network Statement contacts

Your key point of contact

Sales (orders)

Billing

Rail infrastructure restrictions

Legal matters

Licensing and operating standards/safety

Training

External agencies

Rail freight corridors

Points of contact at a glance

Ordering of freight train paths for the network timetable and permanent interim changes

Ing. Helmut Fruhmann
Customer Support

Netzzugang/Vertrieb
ÖBB-Infrastruktur AG

Phone +43 5 1778 97 36193
Mobile +43 664 6172038

Send email

Robert Glinz
Customer Support
Netzzugang/Vertrieb

ÖBB-Infrastruktur AG

Phone +43 5 1778 97 70218
Mobile +43 664 88425055

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Gerald Steindl
Customer Support

Netzzugang/Vertrieb
ÖBB-Infrastruktur AG

Phone +43 5 1778 97 35322
Mobile +43 664 6172036

Send email

Markus Rochovansky
Customer Support

Netzzugang/Vertrieb
ÖBB-Infrastruktur AG

Phone +43 5 1778 97 44113
Mobile +43 664 6172037

Send email

Ordering of passenger train paths for the network timetable and permanent interim changes

Roland Pfabigan
Customer Support

Netzzugang/Vertrieb
ÖBB-Infrastruktur AG

Mobile +43 664 6178946

Send email

Interim special trains, ad hoc traffic, passenger and freight traffic from next day

DI Gerald Burgsteiner
Netzzugang/Trassenmanagement
Timetable during the year

ÖBB-Infrastruktur AG

Phone +43 5 1778 97 34916

Send email

Registration carriage of exceptional consignments

Andreas Fischer
Netzzugang/Trassenmanagement
Timetable during the year
ÖBB-Infrastruktur AG

Telefon +43 5 1778 97 33364

Send email

Ad hoc traffic, traffic for the same day (contactable 00:00 – 23:59) and ad hoc traffic in the event of unforeseen line closures for the current day and at most for the next three office days of the Network Access business unit

Office hours for network access are Monday to Friday from 8.00  until 3.00 pm, except public holidays and 24 and 31 December.

Operational Management Centre
Operations

ÖBB-Infrastruktur AG

Wien; phone +43 1 93000 38131
bfzw-beko@oebb.at
Linz; phone +43 1 93000 855 15000
bfzl-beko@oebb.at
Salzburg; phone +43 1 93000 855 14000
bfzs-beko@oebb.at
Villach; phone +43 1 93000 855 12000
bfzv-beko@oebb.at
Innsbruck; phone +43 512 93000 4510
bfzi-beko@oebb.at

Exceptional consignments/transport

Christoph Dam
Infrastructure mapping
Netzzugang/Fahrplanmanagement

ÖBB-Infrastruktur AG

Phone +43 5 1778 97 70250

Send email

Ing. Christian Fischer
Infrastructure mapping
Netzzugang/Fahrplanmanagement

ÖBB-Infrastruktur AG

Phone +43 5 1778 97 35570

Send email

Matthias Harbart
Infrastructure mapping
Netzzugang/Fahrplanmanagement

ÖBB-Infrastruktur AG

Phone +43 5 1778 97 70185

Send email

Traction current sales

Ing. Mag. (FH) Michael Bares
Head of Sales
Netzzugang/Vertrieb

ÖBB-Infrastruktur AG

Mobile +43 664 88425090

Send email

Ing. Helmut Fruhmann
Customer Support
Netzzugang/Vertrieb

ÖBB-Infrastruktur AG

Phone +43 1 93000 97 36193
Mobile +43 664 6172038

Send email

Terminal Service Austria (TSA) sales

Jürgen Kratky
Head of Sales
Terminal Service Austria
ÖBB-Infrastruktur AG

Mobile +43 664 2866145

Send email

Network access sales and billing

Karl Baumer
Billing

Netzzugang/Vertrieb
ÖBB-Infrastruktur AG

Phone +43 1 93000 97 44145
Mobile +43 664 6170170

Send email

Planned construction works

DI Roland Pavel
Construction operation planning
Netzzugang/Netzmanagement
ÖBB-Infrastruktur AG

Phone +43 1 93000 90 83020
Mobile +43 664 6176120

Send email

Schedules for passenger and freight traffic diversions due to planned railway infrastructure restrictions

Günter Amon
Construction Timetable

Netzzugang/Trassenmanagement
ÖBB-Infrastruktur AG

Phone +43 1 93000 97 70123
Mobile +43 664 88425734

Send email

Legal matters

Mag. Dr. Stefan Urmann
Head of Legal and
Participation Management
ÖBB-Infrastruktur AG

Phone +43 1 93000 44703

Send email

Ordering permit cards

Legal and Participation Management
ÖBB-Infrastruktur AG

Contact form: Ordering permit cards (German)
Send email

Railway vehicle network compatibility checks and conformity declarations, recognition of training courses for operating personnel, standards

DI Klaus Ronge
Head of Standards
Safety management and quality

ÖBB-Infrastruktur AG

Phone +43 1 93000 32634
Mobile +43 664 2869479

Send email

ETCS technical matters

Ramo Begic, MSc
Bahnsysteme
ÖBB-Infrastruktur AG

Mobile +43 664 2865832

Send email

ETCS key management

Christian Kis
Bahnsysteme

ÖBB-Infrastruktur AG

Send email

Reporting of environmentally hazardous effects

Operational Management Centres
Operations

ÖBB-Infrastruktur AG

Wien; phone +43 1 93000 38132
Linz; phone +43 1 93000 855 15010
Salzburg; phone +43 662 93000 3613
Villach; phone +43 1 93000 855 12010
Innsbruck; phone +43 512 93000 4520

Clearance gauge

Line Management and
Facility Development

ÖBB-Infrastruktur AG

Phone +43 1 93000 50822

Send email

Railway-specific training

Manuela Kilian
Railway Training and Apprenticeship Centre
ÖBB-Infrastruktur AG

Mobile +43 664 6170642

Send email

Operating licences and concessions, safety certificates (Austrian Federal Ministry for Climate Action, Environment, Energy, Mobility, Innovation and Technology – BMK)

Mag. Regina Roithner
Federal Ministry for Climate Action, Environment, Energy, Mobility, Innovation and Technology (Bundesministerium für Klimaschutz, Umwelt, Energie, Mobilität, Innovation und Technologie) Section IV, Dept. E3

Radetzkystraße 2
1030 Wien
Phone +43 1 71162 652204

Send email

Putting railway vehicles into service in accordance with the Austrian Railway Act, train driver licensing (BMK)

Federal Ministry for Climate Action, Environment, Energy, Mobility, Innovation and Technology (Bundesministerium für Klimaschutz, Umwelt, Energie, Mobilität, Innovation und Technologie) Section IV, Dept. E2

Radetzkystraße 2
1030 Wien
Phone +43 1 71162 652211

Send email

Disputes and conflict resolution (Schienen-Control GmbH)

Railway Control Commission
Schienen-Control GmbH

Linke Wienzeile 4
1060 Wien
Phone +43 1 5050707

Send email

RFC 3: ScanMed Corridor
RFC 5: Baltic-Adriatic Corridor

Harald Hotz
Asset management and strategic planning

ÖBB-Infrastruktur AG

Mobile +43 664 6172030

Send email

Mag. Heidelinde Müller
Asset management and strategic planning

ÖBB-Infrastruktur AG

Mobile +43 664 6171690

Send email

RFC 7: Orient/East-Med Corridor

Harald Hotz
Asset management and strategic planning

ÖBB-Infrastruktur AG

Mobile +43 664 6172030

Send email

Dr. Jürgen Bozsoki
Asset management and strategic planning

ÖBB-Infrastruktur AG

Mobile +43 664 6173978

Send email

RFC 9: Rhine-Danube Corridor
RFC 10: Alpine-Western Balkan Corridor

Harald Hotz
Asset management and strategic planning

ÖBB-Infrastruktur AG

Mobile +43 664 6172030

Send email

Dr. Helga Steinberger, MBA
Asset management and strategic planning

ÖBB-Infrastruktur AG

Mobile +43 664 617 6644

Send email