Network Statement points of contact

We publish useful points of contact for certain topics annually in the Network Statement.

Network Statement contacts

General

Order infrastructure capacity – Train path management

Exceptional consignments/transports

Sales

Billing

Terminal Service Austria

Railway infrastructure restrictions

Legal matters

Licensing and operating standards/safety

ETCS

Reporting environmentally damaging impacts

Clearance gauge

Training

External agencies

Rail freight corridors

Points of contact at a glance

Ordering of freight train paths for the working timetable and permanent interim changes

Ernest Windholz
International freight traffic

ÖBB-Infrastruktur AG
Network Access

Mobile: +43 664 78281190

Send an email

Robert Glinz
International freight traffic

ÖBB-Infrastruktur AG
Network Access

Mobile: +43 664 88425055

Send an email

Gerald Steindl
National freight traffic

ÖBB-Infrastruktur AG
Network Access

Mobile: +43 664 6172036

Send an email

Mst. Markus Rochovansky
International freight traffic

ÖBB-Infrastruktur AG
Network Access

Mobile: +43 664 6172037

Send an email

Ordering of passenger train paths for the timetable and permanent interim changes

Ing. Helmut Fruhmann
ÖBB-Infrastruktur AG
Network Access

Mobile: +43 664 6172038

Send an email

Interim special trains, ad hoc traffic, passenger and freight traffic from next day

sonderzug@oebb.at

Max Kernegger
Interim timetable

ÖBB-Infrastruktur AG
Network Access

Mobile: +43 664 2866395

Send an email

Ad hoc traffic, traffic for the same day (contactable 00:00 – 23:59) and ad hoc traffic in the event of unforeseen line closures and railway infrastructure restrictions for the current day and at most for the next three office days of the Network Access business division

Office hours for network access are Monday to Friday from 8.00  until 3.00 pm, except public holidays and 24 and 31 December.

Operational Management Centres, Operations
ÖBB-Infrastruktur AG
see Network Statement

Exceptional consignments

AS.Grundlagen@oebb.at

Christoph Dam
ÖBB-Infrastruktur AG
Network Access

Mobile: +43 664 6172753

Send an email

Julian Hammer
ÖBB-Infrastruktur AG
Network Access

Mobile: +43 664 8512722

Send an email

Matthias Harbart
ÖBB-Infrastruktur AG
Network Access

Mobile: +43 664 6171341

Send an email

Registration carriage of exceptional consignments

aussergewoehnliche-sendungen@oebb.at

Andreas Fischer
Interim timetable

ÖBB-Infrastruktur AG
Network Access/Train Path Management

Mobile: +43 664 6173733

Send an email

Sales

Customer care and
ordering of traction current

Sandra Vincze
Customer support

ÖBB Infrastruktur AG
Network Access/Sales

Mobile: +43 664 8417817

Send an email

Billing Network Access/Sales

Karl Baumer
Billing

ÖBB-Infrastruktur AG
Network Access/Sales

Mobile: +43 664 6170170

Send an email

Terminal Service Austria (TSA)/Sales

Planned construction works

DI Roland Pavel
Construction operation planning

ÖBB-Infrastruktur AG
Access/Network Management

Mobile: +43 664 6176120

Send an email

Timetable measures for planned restrictions of railway infrastructure and timetable measures for unplanned restrictions of railway infrastructure from the 4th office day

baufahrplan@oebb.at

Robert Weisz
Construction timetable

ÖBB-Infrastruktur AG
Network Access/Train Path Management

Mobile: +43 664 8217556

Send an email

Legal matters

Markus Stadlhuber
ÖBB-Infrastruktur AG
Legal and Participation Management

Mobile: +43 664 6172970

Send an email

Ordering permit cards

Legal and Participation Management
ÖBB-Infrastruktur AG

Send an email

Network registration of rolling stock

DI Wolfgang Strehn
Technical network access

ÖBB-Infrastruktur AG
Network access

Mobile: +43 664 6177798

Send an email

Training certificates for operational personnel, standards

Ing. Karl Steiner
ÖBB-Infrastruktur AG
Safety and Quality

Mobile: +43 664 6172099

Send an email

ETCS technical enquires

Ing. Ramo Begic, MSc
ÖBB-Infrastruktur AG
Rail System

Mobile: +43 664 2865832

Send an email

ETCS key management: ETCS key applications and related enquiries

Julian Rauschka
ÖBB-Infrastruktur AG
Rail System

Send an email

Reporting environmentally damaging impacts

Operational Management Centres
ÖBB-Infrastruktur AG

Wien; Phone +43 5 1778 855 11001
Linz; Phone +43 5 1778 855 15010
Salzburg; Phone +43 5 1778 855 14010
Villach; Phone +43 5 1778 855 12010
Innsbruck; Phone +43 5 1778 855 13002

Clearance gauge

DI Ludwig Rossbacher
ÖBB-Infrastruktur AG
Line Management and Facility Development

Mobile: +43 664 6172632

Send an email

Operational training and further education courses

Ursula Ulz
ÖBB-Infrastruktur AG
Training and Further Education

Mobile: +43 664 88425530

Send an email

Vehicle and technical traction-related training and further education courses

Christian Grabensteiner
ÖBB-Infrastruktur AG
Training and Further Education

Mobile: +43 664 2861553

Send an email

Technical education

Angelika Bernhard, MA
ÖBB-Infrastruktur AG
Training and Further Education

Mobile: +43 664 6175069

Send an email

Ordering of training and further education courses

Customer Management
ÖBB-Infrastruktur AG
Training and Further Education

Send an email

Operating licences and concessions, single safety certificate

Mag.ª Regina Roithner
Federal Ministry for Climate Action, Environment, Energy, Mobility, Innovation and Technology (BMK), Section IV, Dept. E3

Radetzkystraße 2
1030 Vienna

Phone: +43 1 71162 652204

Send an email

Placing in service of rolling stock in accordance with EisbG, licensing of traction unit drivers

Federal Ministry for Climate Action, Environment, Energy, Mobility, Innovation and Technology (BMK), Section IV, Dept. E2

Radetzkystraße 2
1030 Vienna

Phone: +43 1 71162 652211

Send an email

Conflicts and conflict handling

Railway Control Commission
Schienen-Control GmbH

Linke Wienzeile 4
1060 Vienna

Phone: +43 1 5050707

Send an email

RFC 3: ScanMed Corridor
RFC 5: Baltic-Adriatic Corridor

Mag.ª Heidelinde Müller
ÖBB-Infrastruktur AG
Network access/corridor management

Mobile: +43 664 6171690

Send an email

RFC 7: Orient/East-Med Corridor
RFC 9: Rhine-Danube Corridor
RFC 10: Alpine-Western Balkan Corridor

Dr.ⁱⁿ Helga Steinberger, MBA
ÖBB-Infrastruktur AG
Network access/corridor management

Mobile: +43 664 617 6644

Send an email