Opening hours of the INFRA terminals for the public holidays
Please find attached the modified opening hours at our ÖBB-Infrastruktur Terminals for the holiday period (Christmas/New Year). If you have any questions, please do not hesitate to contact our colleagues at the terminals. From 07.01.2024, all our terminals will be open for you again at the usual times.
November 2024
Good services - good grades
We asked our customers and partners how satisfied they are with Terminal Service Austria (TSA). Overall satisfaction has increased compared to 2022. The average score has improved from 2.1 to 1.9. This result is based on a survey of 51 customers and partners conducted by the opinion research institute marketmind. The evaluation was based on a school grading system.
The customer survey showed that TSA more than lives up to its slogan ‘flexible - neutral - Austria-wide’. ‘Flexibility’, “good co-operation” and “committed employees” are very important to our customers.
Good services - good grades
We asked our customers and partners how satisfied they are with Terminal Service Austria (TSA). Overall satisfaction has increased compared to 2022. The average score has improved from 2.1 to 1.9. This result is based on a survey of 51 customers and partners conducted by the opinion research institute marketmind. The evaluation was based on a school grading system.
The customer survey showed that TSA more than lives up to its slogan ‘flexible - neutral - Austria-wide’. ‘Flexibility’, “good co-operation” and “committed employees” are very important to our customers.
Good services - good grades
We asked our customers and partners how satisfied they are with Terminal Service Austria (TSA). Overall satisfaction has increased compared to 2022. The average score has improved from 2.1 to 1.9. This result is based on a survey of 51 customers and partners conducted by the opinion research institute marketmind. The evaluation was based on a school grading system.
The customer survey showed that TSA more than lives up to its slogan ‘flexible - neutral - Austria-wide’. ‘Flexibility’, “good co-operation” and “committed employees” are very important to our customers.
Investments to increase terminal capacity also contribute to satisfaction. Through the survey, TSA has received confirmation from its customers that it is pushing ahead with the right issues; whether this is the further expansion of the terminal infrastructure or the one or other ‘extra’ service that we provide for our customers. We are very pleased about this, as we live by the motto ‘Good things come to those who improve’.
November 2024
New TransFER connection from Wels
We are pleased to welcome the new TransFER connection of Rail Cargo Logistics in the relation Wels to Lübeck/Kiel and back at our TSA terminal in Wels. From 15 October 2024, the new TransFER will run 4 times a week in the destination between Wels and Lübeck/Kiel, tractioned by the RU RCA. Another step towards a climate-friendly future and a sensible shift to environmentally friendly rail transport.
October 2024
Focus on rail logistics through strong partnerships
We live and breathe strong partnerships and sustainable solutions - this was also the focus of a joint event organised by RCG, Gebrüder Weiss and TSA. Together with our customers, we look to the future with confidence as we continue to work in partnership to create innovative and sustainable solutions for the logistics of tomorrow. We have recorded 150,000 intermodal transport units in 2022 and our goal is to reach 300,000 in any case. A third crane will be installed in Wolfurt by 2027. This will be another important step in strengthening the Terminal Wolfurt.
October 2024
More non-craneable semi-trailers on rail
How can non-craneable semi-trailers best be integrated into combined transport? Many developers are looking into this question and there are already some good ideas and innovative products. VTG, for example, recently presented new solutions at its terminal in Wels, including the r2L VEGA system for the optimal combination of road and rail transport. The participants showed great interest in the product presentation and engaged in lively discussions. The intensive exchange showed that innovative solutions meet with a positive response and that a sustainable future can only be shaped together with safe and climate-friendly transport.
October 2024
Circus Roncalli back in Vienna
For years, Roncalli has relied on the railways to transport all of its circus equipment, which weighs around 2,060 tonnes. Up to 120-year-old wooden circus and show wagons, various equipment such as fences and tarpaulins, as well as small vehicles, 4.5 kilometres of cable, 10,000 LED lamps and 5 kilometres of water hoses were transported to the Terminal Wien Süd on two trains. After the season in Vienna, the circus continued on to Innsbruck and Graz by environmentally friendly rail.
September 2024
Top 5 project in this year's VCÖ Mobility Award!
Our Terminal Wels, which will be rebuilt by 2027, has made it into the top 5 of the VCÖ Mobility Award in the category of climate-friendly freight transport and logistics. More than 380 projects and concepts were submitted, more than ever before! We are very proud of the award and the position we have achieved.
August 2024
"KLV 4.0" campaign - cover for authorisation cards - well received!
Truck drivers have received a card cover and lanyard from ÖBB Infrastruktur for secure storage of their authorisation cards. These cards identify them as authorised users and legitimise them to deliver or collect the loading units. Only authorised vehicles are allowed to enter the transhipment area. This speeds up processes and increases security at the terminal. The campaign has been very well received.
June 2024
Terminal in St. Michael – starting point of the Metal Valley Train
Upper Styria travels throughout Europe on the Metal Valley Train. The starting point is the Terminal in St. Michael. This train offers a total of 24 towns, companies and institutions from eastern Upper Styria a large-scale stage. Made up of 36 containers, painted in Styrian green, Innofreight presented the train at the Terminal in St. Michael at the beginning of June. One of Innofreight's basic aims is to shift more road transport to environmentally friendly rail transport, which also requires strong partners: the federal government, the province, local authorities, businesses and, of course, Terminal Service Austria. Only together will it be possible to achieve the ambitious climate targets.
June 2024
Lotras now also in Wien Süd
Train operator Lotras has expanded its train programme with a new connection from Fiorenzuola to Wien Süd via Terminal Villach Süd. This additional connection to and from Italy is now available twice a week in each direction. That's great! After all, every loading unit is 30 times more environmentally friendly by rail than by road and therefore actively protects the climate. We are delighted about the extended train connection and look forward to good co-operation with everyone involved in the new train product. Only together will we be able to achieve our climate targets in the long term.
June 2024
Access area at the Terminal Wels completed
At the Terminal Wels, the use of space in the access area has been optimised and adapted to future requirements thanks to new, improved traffic routing. Work has now begun on the new administration and in-gate buildings.
June 2024
Cosco new depot customer in Wels
Cosco has been our new depot customer at the Terminal Wels since April. After the ÖBB INFRA Terminals Wolfurt and Wien Süd, the Terminal Wels has now also been able to convince us with the offer of an empty container depot. We warmly welcome Cosco and look forward to a good co-operation. Because every container on the railway is 30 times more environmentally friendly than on the road and every loading unit is active climate protection and contributes to sustainability.
April 2024
Empty container depot now also in Wels
After a long and successful period of work, we have succeeded in welcoming MSC, the world's largest shipping company, as our first depot customer at the Terminal Wels. This step means that MSC is now represented at all four maritime TSA locations: Wolfurt, Villach Süd, Wien Süd and now also Wels. Wels is now the only terminal to offer the handling of all UKV loading units (containers, WAB, semi-trailers) as well as ROLA and ISU – previously only known for the continental area and since April also for maritime container traffic.
April 2024
Maritime connection to Wels launched
On April 16, the first new block train arrived on time from Nordhafen in Wels. Traction is provided by BoxXpress with the operator Medlog. This provides the Upper Austrian economic area with a new train product to Hamburg. This connection consolidates the international train network and reduces the pre- and post-carriage distances for trucks. This means further CO2 savings on the “last mile” to the end customer. This connection also enables onward routing to Linz and Wien Süd. A two-weekly frequency is currently planned, and this will be increased if market demand increases. We are delighted that we are now well equipped for further maritime train connections. Here's to good cooperation!
April 2024
Round thing is a cherished tradition
With the TSA carnival doughnut campaign on Mardi Gras, we traditionally celebrate the good cooperation that takes place every day at the INFRA terminal locations. This year, our employees once again handed out the delicious round pastries filled with jam. After all, what could be nicer than sweetening your working day with a treat like this? Both our drivers/partners and employees enjoyed the doughnuts.
February 2024
24 January 2024 - construction starts for the expansion of the Terminal Wels
With the start of construction, the Wels terminal is on the verge of a quantum leap: higher efficiency, greater flexibility, increased handling and storage capacities, connection to the western line (through terminal), extension of the loading tracks and an increase in safety create the conditions for a shift of freight transport to environmentally friendly rail. Since the early 1990s, the Wels terminal has been one of ÖBB-Infrastruktur AG's largest and most important freight handling centres. In order to meet the requirements of modern freight transport, the INFRA terminal is now being completely rebuilt and modernised.
January 2024
We bring light into the darkness
Giving hope to others, sharing happiness and increasing joy is the essence of Christmas for us. With this in mind, we are foregoing material gifts this year and donating to the "Licht ins Dunkel" campaign instead. The donation was handed over on 11 December. We are delighted to be able to support people who urgently need help. Because together we can make the world around us a little brighter.
Merry Christmas & a happy and successful 2024!
Premiere in European customs
The rail customs corridor between the port in Trieste and the INFRA Terminal Villach Süd, which is unique in the EU, is going into pilot operation after years of joint commitment by all project participants under the leadership of Logistik Center Austria Süd. On 12 December 2023, a Carinthian industrial company was the first to use the pilot shuttle. The rail customs corridor speeds up logistics and customs processing in Italy and Austria. It is now possible to transport goods from third countries from the container ship in the port of Trieste directly by rail to Austria to the Villach Süd logistics hub without stopping and only undergo customs procedures there. This strengthens the respective business locations and makes a valuable contribution to the climate transition.
December 2023
Expansion of Terminal Wolfurt
The Terminal Wolfurt is the central hub for shifting freight transport from road to rail in Vorarlberg. The terminal, which was expanded in 2018, has been very well received by the economy and demand remains high. We will therefore double the capacity in several stages by the end of 2029 and make the service more flexible and demand orientated. Opening hours will be extended as early as the turn of 2023/24 in a pilot project. Work to expand the terminal site is scheduled to begin in 2028.
November 2023
Additional services
At the beginning of September, a new project started with our customer Hapag Lloyd Germany at the Terminal Wolfurt: approx. 60 to 80 Nexxiot units per week will be mounted on Hapag Lloyd containers. This makes us part of the worldwide “Dry Cargo Monitoring Project”. A total of 1.2 million devices will be installed at several terminals worldwide to be able to track the position of the containers at any time. The project will run until the end of March 2024, after which it will be evaluated.
At the Terminal Wien Süd we check swap bodies for our customer Rail Cargo Austria to ensure that they comply with accident prevention regulations. They are then stored temporarily until the customer uses them again.
Swap bodies can be used multimodally and can be loaded and unloaded from all sides and from above. An additional positive feature is that they can be used for all kinds of goods across all sectors (e. g. in beverage logistics, chemicals, automotive). A real all-rounder among the intermodal loading units.
October 2023
Without a road from the factory floor to South Korea
CO2-free container transport? We make it possible. Together with Rail Cargo Austria, we were able to convince our customer Hasslacher of this.
The goods arrive from the factory in stake wagons by rail siding to the Terminal Villach Süd, where they are transhipped into containers and loaded back onto the train – without a single metre on the road. The containers then reach the ports of Koper and Trieste via existing train connections. This means a saving of 1,000 tonnes of CO2 per year – made possible also by the targeted support of the province of Carinthia.
The first trial loading of ten containers went off to the full satisfaction of all involved. The goods are already on their way to South Korea and the next containers will follow. This is how we manage to live more sustainably together and give the next generation more of a future!
September 2023
Networking Event in Hohenems
Together with the Port of Antwerp-Bruges, we offered our customers a top-class networking event in Hohenems on 14 September. The focus was on news such as the hydrogen strategy of the port or the future plans of the Terminal Wolfurt. New, joint strategies for even more climate-friendly rail freight transport between the two locations were also a topic. The Port of Antwerp-Bruges is the second largest port in Europe after Rotterdam. Together with it as a strong partner and with good ideas, we are able to bring more traffic onto the environmentally friendly rail.
September 2023
A container goes on holiday
An additional service for customers of Terminal Service Austria is container repair at the Terminal St. Michael. Washing, sandblasting, grinding, bending into shape, welding and repainting – all wishes can be fulfilled at the "Beauty Farm for Containers".
September 2023
New train product at the Wels Terminal
On 21 August 2023, a new block train of the transporter LKW Walter, tractioned by Raaberbahn Cargo, started successfully. The service operates the Herne–Wels route three times a week in each direction. This connection not only expands the international network of combined transport but is also an environmentally friendly alternative to the conventional road. Welcome to the terminal! We are very pleased about the new train product and this further step into a green future.
August 2023
Changed opening hours
The opening hours at Container Terminal St. Michael will change from 4 September 2023. We will be available at the following times from then on:
- Monday, Wednesday, Friday from 6 am to 6:30 pm
- Tuesday, Thursday from 6 am to 5 pm
We ask you to take this into account in your planning and thank you for your understanding.
August 2023
Green Terminals
The Wolfurt and Wien Süd Terminals demonstrate commitment to climate protection not only in their core business, the environmentally friendly transfer of goods between road and rail. They also have a heart for animals and environmental protection.
July 2023
Evergreen - new depot customer at the Terminal Wien Süd
After intensive discussions and joint preparatory work, we have succeeded in winning the Evergreen shipping company as a further depot customer for our TSA Terminal in Wien Süd from the beginning of July. We are looking forward to our joint cooperation! We are also endeavouring to welcome the shipping company to our Terminal Villach Süd in the near future.
July 2023
We are entering the home stretch!
Thanks to your active cooperation, we have already been able to contact the trucking companies that you commission for delivery and collection. We have explained the process adjustments and are currently receiving the number plates of the trucks. With this information we can now issue the authorization cards and make the final adjustments.
Information on the project KLV 4.0 and on video gates
June 2023
Safety can be colourful
Two colourful zebra crossings recently attracted the attention of truck and car drivers at the Wels terminal. On the one hand, the new road markings promote safety for pedestrians and cyclists crossing the road. On the other hand, they also draw drivers' attention to the upcoming 15km/h speed limit in the entire terminal area.
May 2023
New connection from Wels to Neuss
We are delighted to welcome Spedition Wenzel to our terminal in Wels. Since 2017, they have already been running a shuttle train from St. Michael to Neuss handling station and back. New from the beginning of April is the regular train connection, three times a week in each direction, from Wels to Neuss and back. Every tonne on the railway is a big step towards a greener future. Only together will we be able to achieve the climate targets we have set for ourselves.
April 2023
First video gate at Wien Süd completed
After thorough planning and preparation, the first two video gates have been established on road at the Wien Süd terminal. The cooperation between ÖBB-Infrastruktur and Camco Technologies is working excellently. Despite adverse weather conditions, the installation on the precisely manufactured foundations was completed in record time. Terminal operations continued as scheduled. The extensive planning in advance between the experts of both companies paid off. Now the rail work continues. Since the Wien Süd terminal is built on the border between Vienna and Lower Austria, these will be the first video gates of an intermodal terminal to be built across the provinces. Many thanks to all those involved.
Information on the project KLV 4.0 and on video gates
April 2023
Welcome back at the Terminal Villach Süd
After a break of more than one year, it is a great pleasure for us to welcome back the train operator Lotras, with their train connection from Villach South to Villa Salva in Italy and back. And so, since mid-March, we have been able to bring more traffic onto the environmentally friendly rail - for a greener future!
March 2023
Thank you for travelling by rail!
Julius Blum GmbH, our loyal rail customer for many years, has successively increased its transports and would like to continue expanding in the future. Terminal Service Austria thanked Julius Blum for this contribution to the environment with a certificate and a bonsai tree. The regular train connection between Wolfurt and Dornbirn and back saved 107 tonnes of CO2 in 2022. Every single tonne saved by rail is a big step towards a better, greener future. We look forward to continued good cooperation.
March 2023
Shipping company ONE at the Terminal Wien Süd
On 20 February we had the pleasure of welcoming representatives of the ONE shipping company at the Terminal Wien Süd. During a tour of the terminal we presented the services of Terminal Service Austria. We would be very pleased to win ONE as a new depot customer. Together we will be able to bring even more goods onto the environmentally friendly rail.
February 2023
Thank you for the collaboration
We are very grateful for the good teamwork that our partners and employees at the terminal locations of ÖBB-Infrastruktur live every day. With our traditional carnival doughnut campaign on Mardi Gras, we would like to say thank you. This year, our colleagues once again distributed the round, jam-filled pastries. After all, what could be better than sweetening your working day with a treat?
February 2023
New connections to and from Wolfurt
A weekly block train operated by Rail Cargo Operator brings even more containers from our long-standing customer MSC from Wolfurt to Trieste and back. An increase in frequency is already being considered, as well as a new train connection from Rotterdam to Wolfurt and back. We will report on this as soon as we have specific information. With each new train product, we take another big step towards a green future with our customers!
February 2023
Save CO₂ with ROLA
The Rolling Road ROLA supports the shift of HGV traffic to environmentally friendly rail. At the ROLA sites in Wels, Wörgl and Brennersee, over 151,500 trucks were loaded and transported in 2022. This saved almost 21,000 tonnes of CO₂. It would take 1.7 million beech trees to bind this amount of CO₂ per year. A real contribution to climate protection.
You can find more information about our ROLA terminals online at Brennersee, Wels and Wörgl.
January 2023
Impulse for improvement
This year, we achieved a score of 2.1 in the customer satisfaction analysis according to the school grading system. We would like to thank all our customers for their constructive feedback in the survey. It gives us an impulse to make improvements, which we are already implementing at the terminals. For example, we are expanding capacities in Wels by adding additional space. In addition, we are planning to extend the crane tracks to 700 m by 2026 and to improve the terminal's drive-through capability.
Even more communication
We appreciate the valuable feedback we have received on communication. We will therefore train our employees even more effectively for direct customer contact, especially in Vienna South, Wolfurt and Brennersee. In general, we will proactively inform our customers much more quickly about any irregularities or delays so that they can react promptly.
Our customers rated the improvements already implemented very highly. They were more satisfied with the repairs and services at the terminals than before.
December 2022
Project KLV 4.0 - the fast access
With KLV 4.0, we are taking combined cargo transport to a new level. Video gates, authorisation cards for kiosks and barrier systems will ensure faster processing and even more security at the terminals in the future. Throughput times will be reduced so that we can become more efficient and increase our capacities in the long term. We are introducing these innovations for you - your effort is very low. The improvements will definitely make you appreciate our terminals even more. We look forward to taking this digitalisation step together with you.
November 2022
Sabine Ujhelyi - Development cargo centres
By 2030, ÖBB-Infrastruktur will have developed its terminals into modern, multimodal freight centres - enriched by many new services. Sabine Ujhelyi has been with the company since 2009, most recently accompanied the implementation of the new strategy "TSA-Map 2030" and has now been in charge of the new freight centre development division since 2 November. She is responsible for the strategic and operational implementation of the terminal expansions as well as facility management and the entire technical and purchasing area. In addition, she promotes the settlement of customers with an affinity to rail, thus further advancing the TSA strategy and strengthening the shift of freight transport to environmentally friendly rail.
We are pleased that Sabine Ujhelyi is taking over this management function and wish her much joy and success in her new task.
November 2022
Modern, multimodal freight centres with high service standards
By 2030, Terminal Service Austria's terminals will have become modern, multimodal freight centres, enriched by many new additional services. TSA already offers its customers a wide range of services, such as the all-round service of reefer containers.
October 2022
Stefan Haizinger - new Terminal Manager Wels
Stefan Haizinger is the new manager of Terminal Service Austria's Wels terminal since 3 October 2022. The trained businessman and passionate freight forwarder from Upper Austria brings many years of experience in the fields of intermodal, freight forwarding, transport, purchasing and logistics and most recently worked globally for the Lenzing Group. He has several years of management experience and will support us in achieving our corporate goals by taking significant steps.
We are pleased to have won Stefan Haizinger for our team and wish him much joy and success in his new tasks.
October 2022
We welcome a new customer for the locations Vienna/Wels towards Nordhafen
We welcome our first maritime block train from Ecco Sped at the terminal in Wels. It starts at the Terminal Wien Süd and is regularly en route to Hamburg. Two round trips per week are available to the shipping industry.
This is another train product that relieves the roads and contributes to CO2 savings by transporting goods by environmentally friendly rail.
Favourable increase
The demand for environmentally friendly, intermodal freight transport is steadily increasing. As early as 2021, the transport volume on the Austrian rail network has almost reached pre-Corona levels. Whereby Terminal Service Austria recorded an increase in ITE of more than 7 percent above pre-crisis levels.
This is a development that we are very pleased about and which we are continuing to drive forward with our services at the terminals. For example, through our high-performance, efficient goods handling with the corresponding terminal logistics including digital solutions.
MSC expands product portfolio
Our long-standing depot customer MSC, the world's second largest shipping company, has also made an enormous leap in growth in the full container sector in recent years. Together with Lineas as train operator, three to four trains per week are run in each direction as dedicated company trains between Antwerp and Wien Süd via LEO shuttle. This has enabled the cooperation to be expanded and the existing partnership to be extended to three locations - Wien Süd, Villach Süd and Wolfurt. Terminal Service Austria is pleased to further intensify the business relationship with MSC. This will enable us to manage and increase our joint business on the environmentally friendly rail.
May 2022
CMA strengthens its presence at Wien Süd
Since the opening of the Terminal Wien Süd, we have been working very successfully with our depot customers MSC and CMA. CMA recently expanded its depot capacity to almost double of its previous capacity. We continue to look forward to a good cooperation and many transport units for our location. This will allow us to jointly further expand the transports via the Terminal Wien Süd and, as a result, expand train products.
April 2022
We welcome COSCO at the ÖBB Terminal Wien Süd!
Our colleagues were able to convince one of the world's largest shipping companies of the efficiency of our depot. The first containers have already arrived at the terminal. We are looking forward to a good, long-lasting cooperation and to regular container flows, which we are allowed to manage for the globally operating shipping company. In addition, COSCO has already been a satisfied customer at our Wolfurt site for many years.
March 2022
New train product Wolfurt - Widnau - Frenkendorf
Since February, Rail Cargo Group (RCG) in cooperation with Swissterminal, has been offering a new loop service three times a week from Wolfurt via Widnau to Frenkendorf in Switzerland. In Frenkendorf, the onward transport takes place to and from the Italian ports of Genoa and La Spezia on the Ligurian Sea, as well as to the two largest Western European ports of Rotterdam and Antwerp.
The new train product relieves the roads and ensures further CO2 savings due to the environmentally friendly rail transport.
March 2022
Its evident that ROLA is good for the environment!
More than 187,000 trucks were loaded and transported at the ROLA sites in Wels, Wörgl and Brennersee in 2021. That is 29 percent more than in the previous year. This shift from road to rail saved around 23,000 tonnes of CO2 - it would take 1.84 million beech trees to sequester this amount of CO2 per year. A real contribution to climate protection.
February 2022
All on track for European freight transport in 2022 - through capacity expansions, modernisation and digitalisation.
Combined freight transport is becoming increasingly important in the international transport chain and as a terminal operator we have ambitious goals to make our contribution. Last year alone, we were able to attract new train operators to the terminals in order to transport even more goods in future by the environmentally friendly rail.
With the expansion of the Terminal Wien Süd, we have increased capacity and storage space for our customers by 50%. At the Terminal Villach Süd we were able to win a new customer for empty container depot operations, the Mediterranean Shipping Company (MSC), in addition to the existing major customer CMA. Over the past few years, we have already invested around 400 million euros in our seven intermodal terminals.
And the new ÖBB framework plan provides for further investments of around 135 million euros in capacity expansions, modernisation and digitalisation. We look forward to continuing on this path with you, in order to make a contribution to the shift of freight transport from road to rail and to further co-develop our range of services.
January 2022
Related blog - ÖBB Terminals: our contribution to European freight transport (German)
Further investments according to the new ÖBB framework plan
In recent years, around 400 million euros have been invested in our intermodal terminals such as Wolfurt and Vienna South. The new ÖBB framework plan provides for further investments of around 135 million euros. By 2027, we will invest in capacity expansions and modernisation, as well as around 4.5 million euros in digitalisation at the terminal locations in Wörgl (Rola), Villach, Wels and Vienna South. This will enable even more goods to be transported by environmentally friendly rail in the future.
November 2021
Completion of the second expansion phase at the Terminal Wien Süd
In the presence of ÖBB Holding CEO Andreas Matthä, the new forklift module was launched at the Vienna South Terminal. With the completion of the second expansion phase of the terminal, we will continue to meet customer requirements in the future and are thus pleased to be able to make a further contribution to shifting goods from road to rail.
May 2021
Wolfurt freight terminal becomes part of the German AlbatrossExpress network
From the timetable change on 13th December, TFG-Transfracht is expanding its AlbatrossExpress network in Austria to include the Wolfurt terminal. With a frequency of five departures a week in both directions and the faster transit times, the terminal location is strengthening its hub position in the entire Lake Constance region.
December 2020