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Customer Service

Information is everything. OSS mailings as well as safety-related information, newsletters and customer events. We will keep you up-to-date.

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Current Topics

News and selected current topics from the ÖBB rail network.

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OSS mailings and safety-related information (German)

Information of our One Stop Shop. Here you can find all information mailings concerning our network statement, regulations, timetable books and more.

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Registration for our Newsletter (German)

Upon registration you will receive updates and information on news from various fields of ÖBB Infrastruktur, for example on regulations, staff rules, profile catalogues for exceptional consignments, new auxiliary panels for timetables, track lists as well as UIC leaflets.

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Customer Events (German)

Personal contacts and good relationships are very important to us. We inform, discuss and compare thoughts and ideas - aside the concerns of day-to-day business.

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IT-Tools (German)

Here you can find our IT applications such as online ordering systems, data bases and special programmes for our business partners. Direct access is only possible with authorisation.

Railway track

SNNB
Network Statement

Various pages of a document

Contracts & Regulations
Information, template agreements, documents

Dokuments and data

Documents & Data (German)
Technology and Infrastructure

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Contact OSS
One Stop Shop