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Customer Service

Information is everything. OSS mailings as well as safety-related information, newsletters and customer events. We will keep you up-to-date.

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Current Topics

News and selected current topics from the ÖBB rail network.

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OSS mailings and safety-related information

Information from our One Stop Shop. Here you can find all info mails concerning our network statement updates, regulations, working time tables and much more.

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Subscribe to our ÖBB-Infrastruktur Newsletter

Register to receive updates and information on news from ÖBB-Infrastruktur's various specialist areas such as regulations, service regulations, gauge catalogues for exceptional consignments, new timetable auxiliary tables and route lists or revisions of UIC leaflets.

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Customer Events (German)

Personal contact and good relationships are particularly important to us. We provide information and discuss and exchange thoughts and ideas on a range of topics - not just on our day-to-day business.

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IT-Tools

This section contains applications such as online ordering systems, databases and special programmes for business partners. Direct access is provided to authorised parties.

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Railway infrastructure registering requirements

Railway undertakings can communicate their requirements regarding the railway infrastructure via the infrastructure requirements database.

Railway track

Network statement
 (SNNB)

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Contracts & Regulations
Information, sample contracts, documents

Dokuments and data

Documents & data
Technology and Infrastructure

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Contact our OSS
One Stop Shop