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Our service

Whether you are interested in train routes, traction current, container handling or other services to do with train travel:  ÖBB-Infrastruktur offers you a comprehensive range of services in stations, terminals and on the rails. Please see our Product Brochure for a short overview.

Everything from one source

As the largest railway infrastructure operator in Austria, we are your competent partner for sustainable, reliable mobility and logistics services. Our product range includes everything that railway undertakings, shippers, operators, shipping companies or carriers require for successful business activity.

  • We provide rails, stations, terminals and facilities.
  • We market train routes and plan cost-effective route utilisation.
  • Each day we manage the signalling and control for 6,300 trains.
  • We ensure a well-functioning, safe railway infrastructure round the clock.
  • We produce traction current from hydro-electric power.
  • We are committed to safety, cleanliness and customer information in our stations.
  • We offer a wide range of apprenticeships and in-service training.
Güterzug mit Containern

For business partners

In our B2B section you will find all the information on access to the network, energy supply, terminals, apprenticeships and in-service training and much more.

B2B section for business partners

Quality is our success

In order further to improve our services for our standard programme both with business partners and consumers we use personal discussions with customers, market and opinion research. The results are an additional inventive to continue carrying forward our quality campaign.

What the passengers say

  • Punctuality 1.4
  • Customer information at the railway station 1.7
  • Cleanliness at the railway station 2.0
  • Safety at the railway station 2.1

Source/study Gallup 2016

What our business partners say

  • Access to the network for railway undertakings 1.5
  • Satisfaction on terminals 1.9
  • Supply of traction current 1.2

Source/study Marketmind 2016